WebIssues: Track Thy Bugs

Bug Management
In this section we will learn about filing and updating bugs

Filing bugs
To create a new bug, open the relevant project folder, select Folder>Add Issues and enter the name of the bug you want to create. The bug details screen will open, allowing you to edit the bug.
You can quickly open a bug by clicking Edit>Find Item from the main window or the tray icon’s contextual menu. Comments and attachments can also be quickly located using this command. By placing the identifier in a value, comment or description of an attachment, you can easily create links to other bugs, comments or attachments.

Viewing the list of bugs
When you select a project folder in the main window, a list of all issues in that folder will appear. You can change the sorting order by clicking on the column headers. Clicking the same header twice will change the sorting order.You can view the additional columns by clicking Tools>Configure Columns.

Viewing and modifying bug details
When you select a bug in the Issue List, detailed information about the issue will be displayed in the bottom-right pane. You can also double-click an issue to open it in a separate window. The Issue Details window contains three tabs: Issue Details, Issue History and Attachments.
When viewing the bug details, you can use the same screen to update bug’s Attributes.

Bug Attributes:
Assigned To: You can view or enter the name of the developer to which the selected bug is assigned.
Category: You can view or enter the category of the bug.
Resolution: You can view or edit the Resolution for the selected bug. By default, the following values for Resolution are supported:

Won’t Fix
Works For Me
Invalid
Duplicate

Status: You can view or edit the bug status. By default, the following values for Status
are supported:

New: Indicates the bug as the newly filed bug. This is also the default status for all newly created bugs.
Assigned: This indicates that the bug has been assigned to a developer.
Solved: This states that the bug has been fixed at the developer end but it has not yet been verified.
Closed: Indicates that the bug has been fixed and verified.
Reopened: Indicates that the bug was closed, but has been reopened due to some changes to the project.

Issue History tab
The Issue History tab displays all comments, attachments and changes of attribute values in chronological order. Links in the history are clickable; use them to download an attachment, open a remote URL or email address, or to find an item with the given identifier.